What can you expect with SWG, Inc.’s repair service:
SWG Inc. has extensive experience in board level repair and software repair of most RF broadband devices. Our team has the knowledge and experience in the repair of wireless devices to create test procedures that allow for more accurate results. SWG, Inc. uses the latest in repair and troubleshooting equipment allowing us to repair a wide variety of equipment. Each of our testing scenarios is unique to the manufacturer, brand, and frequency of the radio being repaired. Utilizing a combination of RF shielded test enclosures with attenuation, a combination of signal analyzers, and signal generators allow us to get a complete snapshot of the radio being repaired. Every unit is subjected to testing procedures that entail heat, timed burn-in, interference, Ethernet stress, RF stress and a host of other scenarios.
We take pride in the quality of our workmanship and strive to maintain OEM operation and cleanliness. SWG, Inc. uses Only new replacement components which result in lower repair failures and ensures the customer will receive OEM quality performance from the refurbished product.
What is your standard repair warranty?
All standard repairs are warranted for 6 months. Extended 1 warranty is available as well. Surge and lightning damage are not covered under RMA warranty. Not all equipment is repairable. If a unit is deemed unrepairable it will be sent back along with the repaired equipment or properly recycled at the request of the client.
How do I send SWG a batch of equipment for repair?
Please click the link below to start a repair ticket in the SWG ticket portal. It is fast, and easy to use! Once a ticket is submitted you will receive all of the information for the repair process and shipping via email.