SWG Inc.

    Services

    Broadband Network Equipment Repair Services

    Harsh environments and lightning strikes are just some of the challenges that your network equipment experiences. Equipment repairs are inevitable but with SWG you can save both time and money. We have a full in-house staff of certified and trained engineers ready to repair your mission-critical equipment.

    Start RMA Track Existing RMA 888-490-3645

    Brands We Repair

    Expert repair services for all major wireless broadband equipment manufacturers.

    Cambium Networks

    Ceragon

    DragonWave

    Radwin

    Telrad

    Ubiquiti

    Baicells

    Mimosa

    MikroTik

    Siklu

    Netonix

    And More!

    What to Expect

    Board Level Repair

    Component replacement & repair at the board level

    In-House Engineers

    Certified and trained engineering staff

    10-Day Turnaround

    Standard 10 business day turnaround

    Rush Repair

    48-hour turnaround option available

    No Charge if Unrepairable

    No charge on equipment deemed unrepairable

    Virtual Tech Support

    $75 per hour

    Schedule a virtual session with one of our certified engineers for remote troubleshooting, configuration assistance, or network consultation.

    Our Repair Process

    SWG Inc. has extensive experience in board level repair and software repair of most RF broadband devices. Our team has the knowledge and experience to create test procedures that allow for more accurate results.

    We use the latest in repair and troubleshooting equipment allowing us to repair a wide variety of equipment. Each testing scenario is unique to the manufacturer, brand, and frequency of the radio being repaired.

    Utilizing a combination of RF shielded test enclosures with attenuation, signal analyzers, and signal generators allow us to get a complete snapshot of the radio being repaired. Every unit is subjected to testing procedures that entail heat, timed burn-in, interference, Ethernet stress, RF stress and a host of other scenarios.

    We take pride in the quality of our workmanship and strive to maintain OEM operation and cleanliness. SWG Inc. uses only new replacement components which result in lower repair failures and ensures OEM quality performance from the refurbished product.

    Repair Warranty

    Surge and lightning damage are not covered under RMA warranty. Not all equipment is repairable. If a unit is deemed unrepairable it will be sent back along with repaired equipment or properly recycled at the request of the client.

    How to Send Equipment

    Click the link below to start a repair ticket in the SWG ticket portal. It is fast and easy to use! Once submitted you will receive all information for the repair process and shipping via email.

    Start RMA Online

    Need a Quote?

    Contact our repair team to discuss your needs.

    Contact Us