What kind of equipment do we repair?
- Alvarion
- DragonWave
- Mimosa
- Redline
- BridgeWave
- Ubiquiti
- Radwin
- Cambium Networks
- Motorola Canopy
- Ceragon
- Much More!
Do you charge for unrepaired equipment, or equipment that does not need repair?
The customer is only charged for what is repaired. This is a flat fee per repaired unit. There is no charge for unrepaired equipment.
What is SWG’s turn around time?
There is a 10 business day turnaround time from the day the equipment arrives for repair.
What is your standard repair warranty?
All repairs are warranted for 6 months. Surge and lightning damage are not covered under RMA warranty. Not all equipment is repairable. If a unit is deemed unrepairable it will be sent back along with the repaired equipment.
How do I send SWG a batch of equipment for repair?
Please click the link below to start a repair ticket in the SWG ticket portal. It is fast, and easy to use! Once a ticket is submitted you will receive all of the information for the repair process and shipping via email.
